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Managed IT Support Services

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overview

What is managed IT Support Service?

Managed IT Support is when you outsource your business Information Technology (IT) to a trusted IT company that provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Years Experience

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Years Experience
Certified Experts

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Certified Experts
End User Satisfaction

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End User Satisfaction
Melbourne's Own

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Melbourne's Own
Service desk

024/7

Service desk

Our Managed IT Support will help you succeed. Let’s get started

Solutions

Comprehensive IT Services Include:

  • Network-Monitoring

    Network

    Effective network management and monitoring services are critical to IT because of the network-dependent nature of cloud services.

  • support-1

    Service desk

    Computerist’s 24/7 support aims to increase service efficiency, resolve issues, and continually improve services at the service desk.

  • Infrastructure-1

    Infrastructure

    Computerists make sure that your IT infrastructure is always optimised to support stable and highly available services that organisations demand.

  • Endpoint-management

    Endpoint Management

    Endpoint Management ensures secure and stable management of client and server endpoints, maximising employee productivity and uptime.

  • Cyber-Security

    Applications

    Computerist specialists ensure that applications are optimised to provide the best user experience, whether they are used online or installed on local computers.

  • cloud-network

    Managed services plus

    Computerist offer advanced management tools to clients seeking to elevate their IT Service Management.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can adjust your IT costs to match your needs so that you only pay for what you require, including increasing or decreasing staff and IT project work.

  • Trusted IT Advisor

    By conducting regular account management meetings, your Managed IT service company can oversee your IT roadmap and provide you with valuable advice and guidance.

  • Economy of Scale

    When your business expands, its support structure needs to expand as well. By using a managed IT service, you can easily scale up or down with a simple discussion.

  • Increased Efficiency

    You can outsource your IT needs to a team of IT professionals. And when you need extra project support, your managed IT provider can provide additional staff.

  • Small Initial Investment

    Managed IT services can help offset the initial investment of technology costs, avoiding the need to spend thousands of dollars on hardware and software upfront.

Stop Wasting Time And Money On Technology. Let’s Get Started

Computerist are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
Jason Cecil